Global

Global Cookie Policy

Last updated: June 4, 2026

This Global Cookie Policy explains how Vixzz Technologies Ltd, together with its subsidiaries, corporate affiliates, and international networks, uses cookies and similar tracking technologies across our web services.

This policy applies when you access or use our websites, desktop interfaces, management dashboards, or web-based developer portals, collectively the "Web Services".

This Policy should be read in conjunction with our Global Privacy Policy and our Terms of Use. It provides a clear, comprehensive overview of what these tracking technologies are, why we use them, and how you can exercise full control over their deployment on your devices.

1. What are cookies and similar technologies?

1.1 Cookies

A cookie is a small text file containing a string of alphanumeric characters that is downloaded and stored on your web browser or local device storage when you visit a website. Cookies allow the website to recognize your device, maintain stateful configurations, and track specific user activity over time.

1.2 Web beacons, pixels, and local storage

In addition to traditional cookies, Vixzz utilizes alternative browser-level tracking mechanisms to optimize our high-scale System.

Web Beacons / Clear GIFs: Small, transparent graphic images embedded in web pages or HTML-based emails. They allow us to verify if a user has opened an email, loaded an application component, or clicked a specific technical documentation link.
Local Storage (HTML5): A modern method used to cache data directly within your browser. We use Local Storage to securely cache localized preference configurations, such as user interface language or theme choices, so they load instantly without requiring redundant server calls.

2. How Vixzz utilizes cookies: the four categories

Vixzz organizes cookies into four distinct classifications based on their operational function and purpose.

[ All Vixzz Tracking Technologies ]
       |
       |-- Essential / Strictly Necessary (Cannot be disabled)
       |-- Functional / Preference (Opt-out available)
       |-- Performance / Analytical (Opt-out available)
       `-- Security / Anti-Fraud Enforcement (Strictly enforced)

2.1 Essential and strictly necessary cookies

These cookies are required for the fundamental operation of our Web Services. Without these technologies, the System cannot securely deliver basic features, handle payment routes, or manage active user accounts.

Session Management: Maintaining your active, authenticated session state as you navigate across different pages of your Vixzz account dashboard.
Data Entry Integrity: Ensuring that multipage application forms, such as corporate KYB onboarding profiles, remember your input fields as you move forward and backward through steps.
Load Balancing: Distributing web traffic dynamically across our global cloud server infrastructure to prevent system latency or downtime.

2.2 Security and anti-fraud enforcement cookies

As an international remittance engine committed to a Zero-Trust security architecture, Vixzz deploys specialized cookies to detect malicious operations and prevent international cyber attacks.

Device Fingerprinting: Identifying unique browser characteristics to flag if an unauthorized third party is attempting to access your account from a suspicious or unrecognized device.
Credential Protection: Safeguarding our login and sign-up interfaces against automated credential-stuffing attacks, brute-force exploits, and automated bot injections.
Cross-Site Request Forgery (CSRF) Prevention: Establishing unique, cryptographic anti-forgery tokens within your browser session to ensure that external malicious scripts cannot execute unauthorized transaction or payout requests on your behalf.

2.3 Performance and analytical cookies

These tracking technologies gather aggregate, anonymized data concerning how users navigate our Web Services. This information is used exclusively to improve the reliability, speed, and usability of our platform.

API Telemetry Analytics: Tracking how developers interact with our API documentation pages, identifying broken endpoints, or evaluating where technical implementation bottlenecks occur.
Traffic Mapping: Monitoring aggregate user trends, identifying which country origins generate specific volumes of traffic, and assessing app loading performance across different web browser editions.
Error Monitoring: Documenting unexpected system crashes or scripting anomalies so our core engineering teams can deploy software fixes.

2.4 Functional and preference cookies

Functional cookies allow our web interfaces to remember choices you make during your system visits, providing a customized, streamlined workflow.

Localization Preferences: Remembering your default local currency selection, language choice, or layout density settings.
Persistent Preferences: Saving user preferences across independent browser sessions so you do not have to reconfigure your UI layout every time you log in.

3. Detailed cookie matrix and retention periods

The table below outlines specific examples of cookies utilized across Vixzz Web Services.

While the specific names of cookies may iterate over time as we upgrade our technical libraries, their core operational purposes remain aligned with the categories below.

Cookie classification	Representative name / key	First or third-party	Typical retention lifespan	Primary operational function
Strictly Necessary	vixzz_session_id	First-Party	Session, expires on close	Maintains your authenticated connection state inside your secure dashboard.
Strictly Necessary	XSRF-TOKEN	First-Party	Session, expires on close	Crucial security token used to prevent Cross-Site Request Forgery attacks.
Security / Fraud	vixzz_device_trust	First-Party	1 Year	Stores a unique cryptographic signature verifying the safety tier of the logging device.
Performance	_ga	Third-Party, Google Analytics	2 Years	Generates aggregated, completely anonymized usage metrics regarding web site navigation paths.
Functional	vixzz_lang_pref	First-Party	180 Days	Caches your preferred language layout configuration, such as English or Somali, for immediate rendering.
Functional	vixzz_currency	First-Party	90 Days	Remembers your default target fiat currency preference, such as KES, inside transactional calculators.

4. First-party vs. third-party tracking

Vixzz structures its tracking ecosystem with a heavy preference for first-party technologies to ensure data isolation and prevent corporate leaks.

First-Party Cookies: These tracking files are set and executed directly by the domain you are visiting, such as vixzz.com. They are handled within our secure envelope-encrypted databases, and the data collected is never exposed to external marketing networks.
Third-Party Cookies: These are cookies set by external service partners that we explicitly integrate into our System for advanced technical monitoring. For example, we embed anonymized analytics vendors, such as Google Analytics, to assist us in tracking high-volume developer documentation trends. These third parties handle data strictly in accordance with their independent privacy policies and our data processing agreements.

5. User choice: managing and disabling tracking

Vixzz respects your right to control your digital footprint. You have multiple pathways to manage how cookies are deployed on your hardware.

5.1 The Vixzz Cookie Consent Banner

When you first access our Web Services from a new browser or geographic location, you will be presented with a prominent Cookie Consent Banner. This interface allows you to modify your preferences. You can choose to accept all cookies, or actively toggle off Performance and Functional tracking.

Important rule

Essential, security-enforcing cookies cannot be deactivated via this banner, as doing so would compromise our ability to protect the transaction platform against financial fraud and network intrusions.

5.2 Browser-level controls

You can configure or completely block cookies by adjusting the configuration settings within your specific internet browser. Every browser features unique controls.

Google Chrome: Settings > Privacy and Security > Third-Party Cookies.
Apple Safari: Preferences > Privacy > Block All Cookies.
Mozilla Firefox: Options > Privacy & Security > Enhanced Tracking Protection.
Microsoft Edge: Settings > Cookies and Site Permissions.

If you choose to block all cookies at the browser level, please be aware that certain portions of the Vixzz dashboard, API testing consoles, and interactive calculator widgets may fail to render or operate correctly.

6. Changes to this Cookie Policy

Vixzz will update this Cookie Policy periodically to align with modifications to our technical architecture, tracking libraries, or international privacy regulations.

When adjustments are published, we will modify the "Last Updated" date at the top of this page. We encourage you to review this Cookie Policy regularly to stay informed about how we safeguard your browsing data and manage system telemetry.

7. Contact and compliance channels

If you have technical questions regarding our deployment of cookies, wish to report a tracking script discrepancy, or require assistance managing your data preferences, please contact our privacy compliance desk.

Privacy and Data Protection Inquiries: legal@vixzz.com
Technical API Support and Script Audits: api-support@vixzz.com
General System Support: support@vixzz.com

Corporate Address Vixzz Technologies Ltd Attn: Cookie Compliance and Data Privacy Desk Registered office address to be confirmed in the jurisdiction-specific counsel-approved production cookie policy before public launch.