Privacy Policy

Last updated: September 7, 2026

This Privacy Policy explains how Vixzz Technologies LTD collects, uses, retains, and shares information for international money transfer, business payout, and developer API services.

1. Information we collect

• Identity and contact details such as legal name, email, phone number, physical address, and identity verification photographs (government ID document and live selfie photograph).
• Transfer details such as amount, currency, receiver country, payout method, and recipient information.
• Verification information required for compliance, fraud prevention, sanctions screening, and risk review.
• Device, log, and usage data used to secure accounts, APIs, and transfer workflows.
• Business integration data such as API keys, webhook endpoints, idempotency keys, and payout references.

2. How we use information

Vixzz uses information to create quotes, process transfers, verify users, prevent fraud, meet legal obligations, provide support, improve reliability, monitor corridors, and maintain API and payout operations.

3. Facial data and biometric information

In accordance with Apple App Store Review Guideline 2.1 and Guideline 5.1.1(v), this section details how Vixzz handles facial data and biometrics:

• What face data is collected: During Know Your Customer (KYC) onboarding, users provide a single 2D live selfie photograph and a photo of their government ID. Vixzz does not collect, extract, generate, or store facial geometric templates, landmark vectors, facial meshes, depth maps, or TrueDepth sensor data.
• Purpose and planned use: Facial photographs are used exclusively for one-time visual identity verification, fraud prevention, and compliance with statutory Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) banking regulations. Facial data is never used for advertising, marketing, or behavioral tracking.
• Third-party sharing: Facial data is never sold, leased, or traded. It is shared only with certified, audited third-party KYC verification providers operating under binding Data Processing Addendums (DPAs), and with financial regulators when strictly mandated by law.
• Storage and security: Transmitted via TLS 1.3 with Certificate Pinning and stored in isolated cloud storage encrypted at rest with AES-256 encryption. Access is strictly restricted to certified compliance officers.
• Retention period: Retained for 5 to 7 years following account closure in compliance with statutory financial and AML record-keeping obligations, after which records are permanently purged and cryptographically overwritten.
• Deletion and user rights: Users may submit deletion or access requests by contacting privacy@vixzz.com or legal@vixzz.com. Eligible data is permanently erased within thirty (30) days of verified request.
• Device-level biometrics (Face ID): Biometric authentication (Face ID / Touch ID) used for unlocking the app operates strictly on-device through Apple's Secure Enclave via LocalAuthentication. Biometric data never leaves the user's device and is never collected, stored, or transmitted by Vixzz.

For our comprehensive policy, please see our Global Privacy Policy - Section 4: Collection, Use, and Retention of Facial Data and Biometric Information.

4. Sharing

Information may be shared with payout partners, identity verification providers, compliance vendors, infrastructure providers, professional advisers, regulators, law enforcement, or business customers when needed to provide the service or meet legal requirements.

5. Security

Vixzz designs its systems with access controls, audit records, operational monitoring, encrypted transport (TLS 1.3), encryption at rest (AES-256), and limited internal access.

6. Retention

Transfer, identity, support, and compliance records are retained as required for operations, dispute handling, legal obligations, sanctions screening, audit, and fraud prevention.

7. Your choices

Depending on your location, you may request access, correction, deletion, export, restriction, or objection to certain processing. Some requests may be limited by legal, compliance, or fraud-prevention obligations.

8. Contact

For privacy questions, contact privacy@vixzz.com or legal@vixzz.com. For transfer support, contact support@vixzz.com.