How can we help?
Account
Managing your mobile wallet and verification.
Transfers
Send money, check limits and status.
Bill Payments
Pay for electricity, water, and internet.
Agents & Cash
Deposit and withdraw at agent locations.
Frequently Asked Questions
Are bill payments really free?
Yes! Vixzz does not charge a fee for standard utility payments like electricity or water. You pay exactly the amount on your bill.
Where can I find an agent?
You can find the nearest agent using the 'Locator' feature in the Vixzz app. We have over 15,000 agents nationwide.
Is the system ever down?
We have a 99.999% uptime guarantee. Our redundant server architecture ensures you can access your money anytime, anywhere.
How fast are withdrawals?
Withdrawals at an agent are instant. Once you confirm the transaction on your app, the agent will hand you the cash immediately.